Covid Safety Procedures

We’re looking forward to welcoming you back! 
Through responsible choices, our visitors play a critical role in helping us minimize potential risks to ensure a positive experience for all.

What we’re asking of our guests: 

Please don’t visit us if: 

• You are not feeling well

• Have any symptoms of COVID-19
symptoms include fever, chills, new or worsening cough, shortness of breath, sore throat, and new muscle aches or headache

• Have had any contact with a COVID-19 positive person in the last 14 days

• Are asymptomatic with COVID-19

• Under a self-isolation order

Masks are mandatory for adults.

Long lines to enter the Museum are not expected, but please form a socially distanced entrance line. Staff will admit one ‘bubble’ at a time. Staff will give a brief safety introduction and will then wait until it is safe to allow the next “bubble” in. Only 2 groups will be allowed in Museum at a time. Please practice physical distancing during your visit, keeping 2 metres away from others.

If you have an issue that prevents you wearing a mask, please contact the museum to make a reservation.

When you enter the Museum, you will be greeted by staff who will maintain social distancing. There will be a table at the front, please stand there upon entering.

Staff will review safety procedures and ask for one contact name and phone number. This information is for medical contact tracing only and will be discarded in 14 days.

Please wash your hands before starting your self-guided tour. Please refrain from touching the artifacts. Unfortunately, all interactive displays have been removed.

Please follow our traffic flow signs and exit via the designated exit. You are welcome to visit the Meditation Garden and the Heritage Garden. Please follow our traffic flow signs and socially distance with one “bubble” at a time in either garden.

Keep your family unit together when walking through the Museum. No outside food or drink are permitted in the Museum. 

Donations to support the Museum can be made in cash (no change available) or by electronic means.

If you wish to tour our World War 1 Trench, please discuss procedures with staff at this time. The Trench will normally be locked and only one “bubble” at a time will be allowed to tour.

Washroom facilities are in the basement, due to COVID-19 we are trying to maintain a safe distance for guests. Please allow staff to open the door for you. Washroom is not accessible for wheelchairs. An accessible washroom is located in Rocky Point Park.

Artifact donations at the moment are not being taken, please call staff at 604-939-1648 if you have something you wish to donate and to see if we can take it into our collection. 

What is closed? 

• Unfortunately, our train car, Venosta is closed for maintenance. We will endeavour to have it opened as soon as we can. 

• We are not offering rentals, birthday parties, educational or public programs, school trips, group visits or outreach programs currently. Please visit us at www.portmoodymuseum.org to see our online programs.